If you're a Drip user and are collecting subscribers or purchasers outside of MemberVault (ie. on your website or separate sales page), you'll need to set-up an HTTP Post rule in your Drip automation to directly add the new subscriber/purchaser to your MV account. 

To do this, go to Settings > Advanced Integration > Drip Automation. There you will find the directions for setting up the HTTP Post rule in your Drip automation along with our webhook generator which will provide you with the Endpoint URL for your product. 

Questions? Reach out to us at hello@membervault.co or within our FB Group, The MV Collaborative.